+41 41 349 75 00 sales@homeguidebrand.com

Privacy Policy for HomeGuide

At HomeGuide, we prioritize your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you engage with our services for buying an apartment. Your trust is essential to us, and we strive to ensure a transparent relationship.

When you access our website or contact us for assistance, we may collect personal information such as your name, email address, phone number, and any other relevant details necessary to provide you with our comprehensive support services. This data is crucial for us to tailor our offerings to meet your specific needs throughout your apartment buying journey.

We utilize your personal information to facilitate communication with you and to enhance your experience on our platform. Whether you need guidance on financing options, insights into market trends, or assistance with property listings, your information helps us deliver personalized support that aligns with your expectations.

HomeGuide ensures that your information is stored securely using industry-standard encryption protocols. We take all reasonable measures to protect your data from unauthorized access, disclosure, or misuse. Additionally, we regularly review our security practices to adapt to evolving threats and vulnerabilities.

We may share your information with trusted partners who assist us in providing our services, such as real estate professionals or financial advisors. These partners are bound by confidentiality agreements and are required to protect your data as per our guidelines. We will never sell your personal information to third parties.

As part of our commitment to transparency, we provide you with the right to access, modify, or delete your personal information at any time. If you would like to request changes to your data or have concerns about its usage, please reach out to us at sales@homeguidebrand.com .

HomeGuide may use cookies and similar tracking technologies to improve your experience on our website. Cookies help us understand how users interact with our site, allowing us to enhance our services. You can manage your cookie preferences through your browser settings at any time.

We are dedicated to maintaining compliance with applicable privacy laws and regulations. This includes the General Data Protection Regulation (GDPR) and other relevant legislation that governs the handling of personal information. We will regularly update this privacy policy to reflect any changes in our practices or legal requirements.

If you have any questions or concerns regarding our privacy practices, please do not hesitate to contact us. You can reach us at our office located at Sempacherstrasse 10, 6002 Luzern, Switzerland, or by calling us at +41 41 349 75 00 .

Thank you for choosing HomeGuide as your trusted partner in the apartment buying process. We value your privacy and are committed to providing you with the support you need every step of the way.



GDPR Compliance at HomeGuide

At HomeGuide, we understand the importance of your privacy and the protection of your personal data, especially when making significant decisions like buying an apartment. Our commitment to GDPR compliance ensures that we handle your data responsibly and transparently.

We collect personal information such as your name, contact details, and preferences to provide you with tailored support throughout your apartment buying journey. This data helps us understand your needs better and offer you the best advice and options available in the market.

Our website utilizes cookies to enhance your browsing experience. These cookies allow us to gather insights on how you interact with our site, enabling us to improve our services. You have the right to accept or decline cookies, and we respect your choices regarding your privacy settings.

HomeGuide is committed to data minimization, meaning we only collect data that is necessary for the purpose of assisting you in your apartment search. We ensure that all personal data is accurate and up-to-date, and we encourage you to inform us if any changes occur in the information you provided.

Your personal data is stored securely and is accessible only to our authorized staff who need it to provide you with the best service possible. We implement several security measures to protect your data from unauthorized access, ensuring that your information remains confidential.

In accordance with GDPR regulations, you have the right to access your personal data, request rectification of any inaccuracies, and even request deletion of your data when it is no longer necessary for the purposes for which it was collected. We are here to assist you with any such requests.

If you wish to exercise your rights or have any questions about how we process your personal data, please do not hesitate to contact us at sales@homeguidebrand.com or call us at +41 41 349 75 00 . Our team is always ready to support you with any inquiries regarding your privacy.

In case of a data breach, we have procedures in place to notify affected individuals and the relevant authorities in a timely manner, as required by GDPR. Your safety and trust are our top priorities, and we take these matters very seriously.

We encourage you to read our full Privacy Policy available on our website. It outlines in detail how we collect, use, and protect your personal information and your rights concerning your data. Staying informed empowers you to make the best decisions regarding your privacy.

At HomeGuide, we are dedicated to providing you with exceptional support when buying an apartment, while also prioritizing your privacy and data protection. Trust us to guide you through this significant milestone with the peace of mind that your personal data is in safe hands.